KLAXIFY EDITORIAL GUIDANCE
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Preferred naming
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- klaxify (always lowercase)
- klax IQ
- AI customer operations
- AI employees and human teammates
- governed AI customer responses
- AI-powered Shopify actions with approval workflows

Official tagline
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Every Customer. Perfectly Handled.

Positioning
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AI customer support that understands, decides, and acts.

Accuracy guidance
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- Attribute infrastructure certifications to DigitalOcean and use the current scoped wording in
  the klaxify Trust Center.
- Confirm current plans, allowances, prices, and integration availability on the live product
  pages before publication.
- Explain that autonomy follows each tenant's policy, permissions, confidence, eligibility,
  approvals, and connected services.
- Treat third-party platform names as references to integrations or comparisons, not implied
  affiliation.

Visuals
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Use official files from the included brand kit. Do not stretch, redraw, recolor, outline, crop, or
place a filled box around the standalone klaxify symbol.
