.split-grid{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(320px,.65fr);gap:20px}
.data-list{display:grid}
.data-list .data-row{grid-template-columns:1fr auto}
.data-list .data-row>div{display:grid;gap:3px}
.data-list .data-row span{color:var(--muted);font-size:12px}
.pill{display:inline-flex;align-items:center;background:#eee9ff;color:var(--primary)!important;border-radius:999px;padding:5px 9px;font-size:10px!important;font-weight:800;text-transform:uppercase}
.notice.error{background:#ffebe8;color:#a74339}
@media(max-width:850px){.split-grid{grid-template-columns:1fr}}
.platform-main.wide{max-width:none}.support-workspace{max-width:none;padding-bottom:24px}.support-admin-main{min-width:0;padding:30px}.support-page-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:22px}.support-page-heading h1{font:800 clamp(34px,3vw,48px)/1 'Manrope';letter-spacing:-.045em;margin:7px 0 9px}.support-page-heading p{color:var(--muted);margin:0}.support-create-popover{position:relative}.support-create-popover>summary{list-style:none}.support-create-popover>summary::-webkit-details-marker{display:none}.support-create-form{position:absolute;z-index:30;right:0;top:calc(100% + 12px);width:min(390px,calc(100vw - 40px));background:#fff;border:1px solid #dfe3ec;border-radius:15px;padding:20px;box-shadow:0 24px 70px rgba(24,33,55,.18);display:grid;gap:14px}.support-create-form label{display:grid;gap:7px;color:#667085;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.04em}.support-create-form input,.support-create-form select,.support-create-form textarea{width:100%;border:1px solid #d7dce6;border-radius:9px;background:#fff;padding:11px 12px;color:var(--ink);font:500 14px/1.45 'DM Sans';text-transform:none;letter-spacing:0;resize:vertical}.popover-heading{display:grid;gap:4px;border-bottom:1px solid #edf0f5;padding-bottom:13px}.popover-heading strong{font:800 18px 'Manrope'}.popover-heading span{color:var(--muted);font-size:12px}
.support-inbox-shell{display:grid;grid-template-columns:minmax(285px,330px) minmax(480px,1fr) minmax(275px,325px);height:calc(100vh - 205px);min-height:650px;background:#fff;border:1px solid #dfe3eb;border-radius:16px;overflow:hidden;box-shadow:0 16px 45px rgba(29,38,61,.08)}.platform-support-inbox{height:calc(100vh - 135px);min-height:700px}.support-pane{min-width:0;min-height:0;background:#fff}.support-queue-pane{display:flex;flex-direction:column;border-right:1px solid #e4e7ec}.inbox-toolbar{min-height:69px;padding:15px 17px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid #edf0f4}.inbox-toolbar>div{display:grid;gap:3px}.inbox-toolbar strong{font:800 17px 'Manrope'}.inbox-toolbar span{color:#8a91a0;font-size:11px}.quiet-icon{width:34px;height:34px;border:1px solid #e2e5eb;border-radius:9px;background:#fff;color:#667085;display:grid;place-items:center;font-weight:800}.quiet-icon:hover{background:#f6f8fb;color:#246bf3}.inbox-filters{display:flex;gap:5px;padding:10px 13px 4px}.inbox-filters a{display:flex;align-items:center;gap:7px;padding:7px 9px;border-radius:8px;color:#697180;font-size:11px;font-weight:700}.inbox-filters a.active,.inbox-filters a:hover{background:#edf4ff;color:#1769eb}.inbox-filters b{display:grid;place-items:center;min-width:20px;height:20px;border-radius:10px;background:#fff;color:inherit;font-size:9px}.support-search{height:39px;margin:9px 13px 7px;display:flex;align-items:center;gap:8px;padding:0 10px;border:1px solid #e0e4eb;border-radius:9px;background:#fafbfc;color:#8a91a0}.support-search:focus-within{border-color:#5593ff;box-shadow:0 0 0 3px rgba(36,107,243,.1)}.support-search input{min-width:0;flex:1;border:0;outline:0;background:transparent;font-size:12px;color:#202939}.modern-case-list{display:block;overflow:auto;margin:0;padding:2px 8px 12px}.modern-case-row{display:grid;gap:8px;padding:14px 12px;border:0;border-bottom:1px solid #edf0f4;border-radius:10px;color:#202939;position:relative}.modern-case-row[hidden]{display:none}.modern-case-row:before{content:"";position:absolute;left:0;top:12px;bottom:12px;width:3px;border-radius:3px;background:transparent}.modern-case-row:hover{background:#f7f9fc;color:#202939}.modern-case-row.active{background:#eaf2ff;color:#173c75}.modern-case-row.active:before{background:#2477f3}.case-row-top,.case-row-meta,.case-row-tags{display:flex;align-items:center;justify-content:space-between;gap:12px}.case-row-top strong{font:800 13px/1.3 'Manrope';white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.case-row-meta span,.case-row-meta time{color:#7c8493;font-size:10px;white-space:nowrap}.case-row-meta span{overflow:hidden;text-overflow:ellipsis}.case-row-tags{justify-content:flex-start}.support-tag{display:inline-flex;padding:4px 7px;border-radius:999px;background:#e9f7ef;color:#23764a!important;font-size:8px!important;font-weight:800;text-transform:uppercase;letter-spacing:.04em}.support-tag.subtle{background:#f0f2f5;color:#6f7785!important}.priority-dot{display:inline-block;flex:0 0 auto;width:8px;height:8px;border-radius:50%;background:#98a2b3}.priority-low{background:#59bf78}.priority-normal{background:#3c8df5}.priority-high{background:#f6a623}.priority-urgent{background:#f04c5e}.support-empty-list{display:grid;place-items:center;text-align:center;padding:60px 25px;color:#7c8493}.support-empty-list>span{display:grid;place-items:center;width:42px;height:42px;border-radius:50%;background:#eaf2ff;color:#2477f3;font-size:20px}.support-empty-list strong{margin-top:12px;color:#293241}.support-empty-list p{font-size:11px;line-height:1.5}
.support-conversation-pane{display:flex;flex-direction:column;background:#f8f9fb}.conversation-header{min-height:85px;padding:15px 20px;display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid #e4e7ec;background:#fff}.conversation-header>div:first-child{min-width:0}.conversation-kicker{display:block;color:#7b8492;font-size:9px;font-weight:800;text-transform:uppercase;letter-spacing:.08em}.conversation-header h2{font:800 clamp(17px,1.4vw,21px)/1.25 'Manrope';margin:5px 0 3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-header p{margin:0;color:#7c8493;font-size:10px}.conversation-actions{display:flex;align-items:center;gap:8px}.status-button{white-space:nowrap;padding:9px 13px;border-radius:8px;background:#eaf2ff;color:#1769eb;font-size:10px;font-weight:800;text-transform:capitalize}.status-escalated{background:#fff0c7;color:#895b00}.status-resolved{background:#e8f8ee;color:#267448}.status-waiting_on_tenant{background:#f0edff;color:#6245c9}.modern-message-thread{flex:1;overflow:auto;padding:26px clamp(18px,4vw,52px);display:flex;flex-direction:column;gap:18px}.thread-date{display:flex;align-items:center;gap:12px;color:#9299a6;font-size:9px;text-transform:uppercase;letter-spacing:.08em}.thread-date:before,.thread-date:after{content:"";height:1px;background:#e1e4e9;flex:1}.modern-message{display:flex;align-items:flex-start;gap:10px;max-width:76%;padding:0;border:0}.modern-message.outgoing{align-self:flex-end;flex-direction:row-reverse}.message-avatar{flex:0 0 auto;width:31px;height:31px;border-radius:50%;display:grid;place-items:center;background:#dce9ff;color:#1769eb;font:800 11px 'Manrope';box-shadow:0 0 0 3px #fff}.outgoing .message-avatar{background:#cde5ff}.message-content{min-width:0}.message-author{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:0 3px 6px}.message-author strong{font-size:10px}.message-author time{color:#8c94a2;font-size:9px;white-space:nowrap}.message-body{background:#fff;border:1px solid #e1e5eb;border-radius:4px 14px 14px 14px;padding:13px 15px;color:#343c4a;font-size:13px;line-height:1.55;white-space:pre-wrap;box-shadow:0 4px 12px rgba(31,39,55,.04)}.outgoing .message-body{background:#2477f3;border-color:#2477f3;border-radius:14px 4px 14px 14px;color:#fff;box-shadow:0 7px 18px rgba(36,119,243,.18)}.message-content>small{display:block;margin:5px 4px 0;color:#9198a5;font-size:8px}.outgoing .message-content>small{text-align:right}.modern-message.internal-note{align-self:center;max-width:82%}.internal-note .message-avatar{background:#ffe99c;color:#835d00}.internal-note .message-body{background:#fff4c9;border-color:#f1da80}.support-composer{background:#fff;border-top:1px solid #dfe3e9;padding:0 14px 14px}.composer-tabs{height:40px;display:flex;align-items:center;gap:4px;border-bottom:1px solid #edf0f4}.composer-tabs button{height:40px;border:0;border-bottom:2px solid transparent;background:transparent;color:#757e8d;padding:0 10px;font-size:10px;font-weight:800}.composer-tabs button.active,.composer-tabs button:hover{color:#1769eb;border-color:#2477f3}.composer-tabs form{margin:0}.composer-tabs>span{margin-left:auto;color:#8a91a0;font-size:9px}.composer-form textarea{width:100%;min-height:82px;border:0;outline:0;resize:vertical;padding:13px 7px;color:#293241;font:500 13px/1.5 'DM Sans';background:#fff}.composer-footer{display:flex;align-items:center;justify-content:space-between;gap:14px}.composer-footer>span{color:#9299a6;font-size:9px}.composer-footer label{display:flex;align-items:center;gap:8px;color:#747d8c;font-size:10px;font-weight:700}.composer-footer select{border:1px solid #dce0e7;border-radius:8px;background:#fff;padding:8px 10px;color:#394150}.composer-footer .button{padding:9px 14px;border:0;box-shadow:none;border-radius:8px;background:#2477f3;font-size:10px}.support-empty-conversation{height:100%;display:grid;place-content:center;justify-items:center;text-align:center;padding:30px;color:#77808e}.support-empty-conversation>span{display:grid;place-items:center;width:54px;height:54px;border-radius:50%;background:#eaf2ff;color:#2477f3;font-size:24px}.support-empty-conversation h3{font:800 20px 'Manrope';color:#293241;margin:14px 0 5px}.support-empty-conversation p{font-size:12px;max-width:340px;line-height:1.55}
.support-context-pane{overflow:auto;border-left:1px solid #e4e7ec;background:#fff}.contact-profile{display:flex;align-items:center;gap:13px;padding:20px 18px;border-bottom:1px solid #e8ebf0}.large-avatar{width:53px;height:53px;flex:0 0 auto;border-radius:50%;display:grid;place-items:center;background:linear-gradient(145deg,#d8e8ff,#b8d3ff);color:#145fcf;font:800 20px 'Manrope'}.contact-profile>div:last-child{min-width:0;position:relative}.presence-dot{position:absolute;left:-18px;top:0;width:10px;height:10px;border-radius:50%;background:#38bf67;border:2px solid #fff}.contact-profile h2{font:800 15px 'Manrope';margin:0 0 3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.contact-profile a{display:block;color:#1769eb;text-decoration:underline;font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.contact-profile p{margin:5px 0 0;color:#7d8593;font-size:9px}.context-primary-action{display:block;margin:14px 18px;padding:10px;border-radius:8px;background:#2477f3;color:#fff;text-align:center;font-size:10px;font-weight:800}.context-section{border-top:1px solid #e7eaf0}.context-section>header{height:45px;padding:0 16px;display:flex;align-items:center;justify-content:space-between;background:#fafbfc;color:#3d4655}.context-section>header strong{font-size:10px}.context-section>header span{color:#8c94a1;font-size:10px}.context-section dl{margin:0;padding:10px 16px}.context-section dl>div{display:flex;justify-content:space-between;gap:12px;padding:7px 0}.context-section dt{color:#858d9a;font-size:9px}.context-section dd{display:flex;align-items:center;gap:6px;margin:0;color:#3b4452;font-size:10px;font-weight:700;text-align:right;word-break:break-word}.diagnostic-summary{padding-bottom:14px}.diagnostic-summary .diagnostic-row{display:grid;grid-template-columns:minmax(85px,.8fr) minmax(0,1.2fr);gap:9px;padding:9px 16px;border-bottom:1px solid #edf0f4}.diagnostic-summary .diagnostic-row span{color:#858d9a;font-size:8px;text-transform:uppercase;font-weight:800}.diagnostic-summary .diagnostic-row strong{font-size:9px;line-height:1.45;word-break:break-word}.diagnostic-summary>p{padding:0 16px;color:#8a91a0;font-size:10px}.safe-data-note{display:flex;gap:8px;margin:13px 13px 0;padding:10px;border-radius:9px;background:#eef8f2;color:#2e6d49}.safe-data-note>span{font-weight:800}.safe-data-note p{margin:0;font-size:8px;line-height:1.45}.context-placeholder{display:grid;place-items:center;text-align:center;gap:10px;height:100%;padding:35px;color:#808896}.context-placeholder>span{display:grid;place-items:center;width:38px;height:38px;border-radius:50%;background:#f0f2f5}.context-placeholder p{font-size:11px;line-height:1.5}.admin-support-heading{margin-bottom:18px}
@media(max-width:1280px){.support-inbox-shell{grid-template-columns:285px minmax(450px,1fr)}.support-context-pane{display:none}.platform-support-inbox{grid-template-columns:285px minmax(430px,1fr)}}
@media(max-width:900px){.support-page-heading{align-items:flex-start}.support-inbox-shell,.platform-support-inbox{grid-template-columns:260px minmax(390px,1fr);height:calc(100vh - 180px)}.modern-message{max-width:88%}.support-admin-main{padding:20px 12px}.admin-support-heading p{display:none}}
@media(max-width:700px){.support-page-heading{flex-direction:column}.support-create-popover{width:100%}.support-create-popover>summary{width:100%}.support-create-form{left:0;right:auto}.support-inbox-shell,.platform-support-inbox{display:flex;height:auto;min-height:0;overflow:visible;flex-direction:column}.support-queue-pane{height:350px;border-right:0;border-bottom:1px solid #e4e7ec}.support-conversation-pane{min-height:650px}.support-context-pane{display:block;max-height:none;border-left:0;border-top:1px solid #e4e7ec}.conversation-header{align-items:flex-start}.conversation-actions .quiet-icon{display:none}.modern-message{max-width:95%}.composer-footer{align-items:flex-end}.composer-footer>span{display:none}.platform-shell{display:block}.platform-nav{display:none}.support-admin-main{padding:18px 10px}.admin-support-heading .admin-pill{display:none}}
.product-story{position:relative}.bento-grid{display:grid;grid-template-columns:1.2fr .8fr .8fr;grid-template-rows:290px 250px;gap:16px}.bento-card{border:1px solid rgba(23,20,47,.08);border-radius:24px;padding:28px;overflow:hidden;position:relative;background:#fff;box-shadow:0 20px 55px rgba(36,26,88,.07)}.bento-card h3{font:800 clamp(22px,2.4vw,34px)/1.08 'Manrope';letter-spacing:-.035em;margin:12px 0}.bento-card p{color:#5f5971;line-height:1.6;max-width:520px}.bento-large{grid-row:1/3}.bento-wide{grid-column:2/4;display:grid;grid-template-columns:1fr 1fr;align-items:center;gap:30px}.bento-violet{background:linear-gradient(145deg,#ece5ff 0%,#d9ccff 52%,#bda7ff 100%)}.bento-mint{background:linear-gradient(145deg,#d8fff3,#9beacf)}.bento-dark{background:#181431;color:#fff}.bento-dark p{color:#cbc6dc}.bento-kicker{font-size:9px;letter-spacing:.16em;font-weight:800;opacity:.65}.bento-orb{display:grid;place-items:center;width:64px;height:64px;border-radius:22px;background:#17142f;color:#fff;font:600 40px 'Manrope';transform:rotate(8deg)}.signal-board{position:absolute;left:28px;right:28px;bottom:28px;height:180px;display:flex;align-items:end;gap:10px;padding:20px;border:1px solid rgba(255,255,255,.48);border-radius:18px;background:rgba(255,255,255,.34);backdrop-filter:blur(12px)}.signal-board i{height:var(--h);flex:1;border-radius:8px 8px 3px 3px;background:linear-gradient(#6f4bf2,#8b68ff);box-shadow:inset 0 1px rgba(255,255,255,.4)}.mini-thread{position:absolute;inset:26px;display:grid;align-content:center;gap:10px}.mini-thread b{font:800 24px 'Manrope'}.mini-thread span{color:#bbb5d0}.mini-thread button{width:max-content;border:0;border-radius:999px;padding:10px 14px;background:#7de4c5;color:#17142f;font-weight:800}.connection-cloud{height:160px;position:relative}.connection-cloud i{position:absolute;font-style:normal;padding:10px 14px;border-radius:999px;background:#f1edff;color:#5634d1;font-size:11px;font-weight:800}.connection-cloud i:nth-child(1){top:10px;left:15%}.connection-cloud i:nth-child(2){top:61px;left:0}.connection-cloud i:nth-child(3){top:100px;left:35%}.connection-cloud i:nth-child(4){top:32px;right:0}.connection-cloud i:nth-child(5){bottom:4px;right:7%}.manifesto{padding:110px 0;background:#f6f4ff;border-block:1px solid #e8e2ff}.manifesto-grid{display:grid;grid-template-columns:.55fr 1.45fr 1fr;gap:50px;align-items:start}.manifesto h2{font:800 clamp(38px,5vw,65px)/1.03 'Manrope';letter-spacing:-.055em;margin:0}.manifesto h2 em{font-style:normal;color:#6f4bf2}.manifesto p{font-size:17px;line-height:1.7;color:var(--muted);margin:0}
@media(max-width:1000px){.bento-grid{grid-template-columns:1fr 1fr;grid-template-rows:auto}.bento-large{grid-row:auto;min-height:520px}.bento-wide{grid-column:1/-1}.manifesto-grid{grid-template-columns:1fr}.manifesto-grid p{max-width:700px}}
@media(max-width:650px){.bento-grid{grid-template-columns:1fr}.bento-wide{grid-column:auto;grid-template-columns:1fr}.bento-card{min-height:260px}.bento-large{min-height:500px}.connection-cloud{display:none}.manifesto{padding:72px 0}}

body{overflow-x:clip}
.product-summary-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin:18px 0}.muted-note{color:var(--muted);font-size:12px;line-height:1.55;margin:18px 0 0}.agent-profile-section{margin-top:30px}.section-heading h2{font:800 28px 'Manrope';margin:7px 0}.section-heading p{color:var(--muted);max-width:760px}.agent-profile-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-top:18px}.agent-profile-card{margin:0}.switch-label{display:flex;align-items:center;gap:7px;font-weight:750;font-size:12px}.preset-row{display:grid;grid-template-columns:1fr auto;align-items:end;gap:12px;padding:14px 0 18px;border-bottom:1px solid var(--line)}.agent-fields{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:18px}.agent-fields .wide{grid-column:1/-1}.agent-fields label,.preset-row label{display:grid;gap:7px;color:var(--muted);font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.05em}.agent-fields input,.agent-fields select,.agent-fields textarea,.preset-row select{width:100%;border:1px solid #dcd9e7;border-radius:10px;background:#fff;padding:11px 12px;color:var(--ink);font:500 14px/1.45 'Manrope';text-transform:none;letter-spacing:0}.agent-fields textarea{resize:vertical}.form-actions{display:flex;justify-content:flex-end;margin-top:18px}.notice.success{margin:14px 0;background:#e4faef;color:#17643d}.plugin-actions form{margin:0}.plugin-actions{flex-wrap:wrap}
@media(max-width:1000px){.agent-profile-grid,.product-summary-grid{grid-template-columns:1fr}}
@media(max-width:620px){.agent-fields,.preset-row{grid-template-columns:1fr}.agent-fields .wide{grid-column:auto}}
