.ai-copilot{border-left:1px solid var(--hd-line);background:#f9f9fb;display:flex;flex-direction:column;min-width:0;transition:.25s}.ai-copilot.closed{display:none}.ai-copilot>header{height:58px;flex:none;background:#fff;border-bottom:1px solid var(--hd-line);padding:0 13px;display:flex;align-items:center;justify-content:space-between}.ai-copilot>header>div{display:flex;align-items:center;gap:8px}.ai-copilot>header>div>span{width:30px;height:30px;border-radius:8px;display:grid;place-items:center;background:#dfe2ff;color:var(--hd-blue)}.ai-copilot h3{font:700 12px 'Manrope';margin:0}.ai-copilot header p{font-size:7px;color:#8c919a;margin:2px 0 0}.ai-copilot header button{border:0;background:transparent;font-size:18px;color:#8e939c}.copilot-content{padding:12px;overflow-y:auto;flex:1}.copilot-content>section,.confidence-card{background:#fff;border:1px solid var(--hd-line);border-radius:9px;padding:12px;margin-bottom:10px}.confidence-card>div{display:flex;justify-content:space-between;font-size:9px}.confidence-card>div strong{color:var(--hd-green)}.confidence-card>i{display:block;height:4px;background:#e9ebef;border-radius:4px;margin:8px 0}.confidence-card>i>b{display:block;height:100%;background:var(--hd-green);border-radius:4px}.confidence-card p{margin:0;font-size:7px;color:#92969f}.copilot-eyebrow{font-size:7px!important;letter-spacing:.12em!important;font-weight:800!important;color:#8e939d!important;margin:0 0 8px!important}.copilot-content h4{font:700 11px/1.35 'Manrope';margin:0 0 6px}.copilot-content section>p{font-size:8px;line-height:1.5;color:#747a85}.source-chips{display:flex;gap:4px;flex-wrap:wrap}.source-chips span{font-size:7px;color:#686e79;background:#f1f2f4;border-radius:4px;padding:4px 6px}.recommendation{display:flex;gap:8px;padding:6px 0}.recommendation>span{width:19px;height:19px;flex:none;border-radius:50%;display:grid;place-items:center;background:#e9ebff;color:var(--hd-blue);font-size:7px;font-weight:800}.recommendation p{display:grid;margin:0;font-size:8px;color:#7b808a}.recommendation strong{font-size:9px;color:#4b515c}.copilot-draft>div:first-child{display:flex;justify-content:space-between}.copilot-draft form button{border:0;background:transparent;color:var(--hd-blue)}.copilot-draft mark{background:#eef0ff;color:#4b56cc;border-radius:3px;padding:1px}.use-ai-draft{width:100%;height:29px;border:0;border-radius:6px;background:var(--hd-blue);color:#fff;font-size:8px;font-weight:800}.tone-options{display:flex;gap:4px;margin-top:6px}.tone-options button{border:1px solid var(--hd-line);background:#fff;border-radius:5px;font-size:7px;color:#737884;padding:4px 6px}.copilot-action button{width:100%;border:0;background:transparent;display:flex;align-items:center;gap:7px;text-align:left;padding:7px 0}.copilot-action button>span:first-child{width:24px;height:24px;border-radius:7px;display:grid;place-items:center;background:#eef0ff;color:var(--hd-blue)}.copilot-action button>span:nth-child(2){display:grid;flex:1}.copilot-action strong{font-size:8px}.copilot-action small{font-size:7px;color:#8b9099}.copilot-action b{color:var(--hd-blue)}.ai-copilot>footer{padding:9px 12px;border-top:1px solid var(--hd-line);background:#fff;display:flex;justify-content:space-between;font-size:7px;color:#888d96}.ai-copilot>footer a{color:var(--hd-blue);font-weight:700}.empty-inbox{grid-column:2/-1;display:grid;place-items:center;align-content:center;text-align:center}.empty-inbox>span{width:50px;height:50px;border-radius:50%;display:grid;place-items:center;background:#e7f8ef;color:#25835c;font-size:21px}.empty-inbox h2{margin:14px 0 4px}.empty-inbox p{font-size:12px;color:var(--hd-muted)}
@media(max-width:1500px){.helpdesk-inbox{grid-template-columns:280px minmax(430px,1fr) 295px}.ai-copilot{position:fixed;right:0;top:58px;bottom:0;width:340px;z-index:25;box-shadow:-12px 0 35px rgba(28,31,41,.12)}.ai-copilot.closed{display:none}}
@media(max-width:1050px){.helpdesk-inbox{grid-template-columns:270px minmax(430px,1fr)}.customer-context{position:fixed;right:0;top:58px;bottom:0;width:310px;z-index:22;box-shadow:-10px 0 30px rgba(28,31,41,.11)}}
@media(max-width:760px){.helpdesk-sidebar,.helpdesk-sidebar.collapsed{width:60px}.helpdesk-sidebar .helpdesk-product b,.helpdesk-sidebar .sidebar-toggle,.helpdesk-sidebar .tenant-switcher label,.helpdesk-sidebar .tenant-switcher button,.helpdesk-sidebar .helpdesk-nav a b,.helpdesk-sidebar .helpdesk-nav a em,.helpdesk-sidebar .nav-label,.helpdesk-sidebar .sidebar-account>div:nth-child(2),.helpdesk-sidebar .sidebar-account form{display:none}.helpdesk-sidebar .tenant-switcher{padding:6px;margin-inline:9px}.helpdesk-sidebar .helpdesk-nav a{justify-content:center;padding:0}.helpdesk-app-main,.helpdesk-sidebar.collapsed+.helpdesk-app-main{margin-left:60px}.helpdesk-topbar{justify-content:flex-start}.mobile-brand{display:flex;align-items:center;gap:8px}.mobile-brand>span{width:25px;height:25px;border-radius:6px;background:var(--product-lime);display:grid;place-items:center;font-weight:800}.global-search{display:none}.system-health{display:none}.helpdesk-inbox{display:block;height:calc(100vh - 58px)}.conversation-queue{height:100%}.ticket-workspace,.customer-context{display:none}.ai-copilot{width:calc(100% - 60px)}}