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THE KLAXIFY ECOSYSTEM

One customer relationship.
Every team working together.

Channels, ecommerce context, human teammates, AI employees, knowledge, guardrails, and installed capabilities come together inside one tenant-private operating system.

CUSTOMER OPERATIONSklaxify workspaceOne tenant-private source of context
CHANNELSEmail, chat, and social

Every conversation enters one operating queue.

COMMERCECustomers and orders

Live facts ground replies and actions.

🧠INTELLIGENCEklax IQ and Supervisor

Understand, decide, learn, and improve.

GOVERNANCERules and approvals

Control what can happen automatically.

DESIGNED FOR DAILY OPERATIONS

Everything shares context. Nothing shares tenants.

01

Choose the workspace

Install the channels, intelligence, productivity tools, and operational capabilities each team needs.

02

Connect tenant accounts

Every business authorizes its own store, mailbox, and social services with isolated credentials.

03

Set the operating rules

Define knowledge, roles, approval paths, amount limits, AI behavior, and escalation requirements.

04

Improve from outcomes

Use accepted work, corrections, CSAT, action results, and customer trends to strengthen the operation.

A WORKSPACE THAT FITS THE TEAM

Customize what appears without rebuilding the product.

Tenant owners can shape navigation, branding, AI employees, widget experiences, macros, knowledge, rules, and installed products around the way their team actually works.

  • Light and dark workspace modes
  • Custom AI employee names, roles, voices, and profiles
  • Live chat styling, steps, content, and branding
  • Role-aware menus and approval responsibilities
Workspace builderPreview
BRANDryfie supportWarm · clear · ecommerce-first
🧠

Austin, Order SpecialistShopify · Knowledge · Manager approval

ACTIVE
💬

Live ChatMessages · Help · Track order

ACTIVE
START WITH A REAL WORKSPACE

Build the support operation you want to run.

Use sample data first, then connect the commerce and channel tools your team already trusts.

Browse plugins →Connect platforms →
CUSTOMER SUPPORT THAT FINISHES THE WORK

Give every customer a faster path to a real resolution.

Start with sample conversations. Connect Shopify when you are ready.