klax IQ
Private learning, reusable playbooks, fast lanes, and governed resolution intelligence.
Core capabilityBuild the helpdesk
your operation needs.
Install focused capabilities without turning every workspace into a wall of menus. Each tenant chooses what appears, what connects, and who can use it.
One platform. Only the tools your team wants.
Every installation stays tenant-scoped and follows the workspace plan, roles, and connection permissions.
AI Supervisor
Review human and AI work using visible quality dimensions and evidence-backed coaching.
InstallableVoice of Customer
Turn conversations into customer themes, emerging issues, and operational trends.
InstallableLive Chat
Design a branded widget with messaging, help content, guided paths, and install code.
InstallableSmart Macros
Use reusable phrases that fill customer, order, tracking, subscription, and product variables.
InstallableAutomations
Build governed triggers, checks, branches, approvals, messages, and commerce actions.
InstallableCONTROL WITHOUT CLUTTER
Install. Configure. Put it exactly where it belongs.
Workspace owners can choose capabilities and navigation visibility while platform controls enforce plan availability and isolation.
- Tenant-private settings and connections
- Role-aware access and management
- Menus that reflect installed capabilities
- Disable a product without affecting another tenant
klax IQPrivate intelligence and fast lanes
INSTALLEDAI SupervisorQuality review and coaching
Live ChatWidget builder and conversations
INSTALLEDCONNECTED BY DESIGN
Plugins become more useful with live context.
Combine installed capabilities with the integrations and policies already approved for the workspace.