MC
Max Care Soft Chews3 pack · Quantity 1
$89.97Your commerce stack,
working as one helpdesk.
Connect the channels and platforms your store already uses. klaxify brings the right customer, order, and conversation context into every resolution while each workspace keeps its own credentials and data.
klaxify
SHOPIFYLive commerce context beside every conversation.
Match the customer and order automatically, inspect fulfillment and products, then complete eligible work without sending the agent to another tab.
- Customer, order, item, payment, and fulfillment context
- Prefilled address editing, notes, tags, refunds, and cancellations
- Live eligibility checks before every sensitive action
- Approval limits and a complete action audit
Shopify customerLIVESJ
VIP CUSTOMERSarah Johnson7 orders · $487 lifetime value
GMAILEmail becomes a complete customer workspace.
New email arrives in the shared queue with the sender, thread, and connected commerce context ready for a human or AI employee.
- Automatic inbox updates from Gmail push notifications
- Thread-aware replies from the connected tenant mailbox
- Intent, urgency, and customer matching on arrival
- Browser notifications with useful ticket details
New support emailNOWJESSICA MILLERCan you help with order #1058?
My package is delayed and I need to update the address before it ships.
Intent splitOrder matchedPolicy checked
INSTAGRAMSocial messages get the same customer intelligence.
Bring Instagram conversations into the helpdesk so the reply can reflect the customer relationship, approved knowledge, and relevant order context.
- One queue alongside email and live chat
- Customer history, tags, and verified memory
- Brand-aware suggested direction and human handoff
- Channel-specific tone and privacy controls
Instagram conversation2mFACEBOOKKeep social support connected to the customer.
Handle Facebook customer conversations from the same operating queue and preserve the context your team needs for consistent follow-through.
- Shared ownership, assignment, tags, and internal notes
- Customer and order matching when identifiers are available
- Approved knowledge and macros available in the reply flow
- Escalation into the same manager and AI review paths
Facebook supportOPENDelivery exception→Verify order→Recovery path
STRIPEPredictable workspace billing behind the platform.
Stripe supports klaxify subscriptions and optional capacity purchases, while the helpdesk keeps provider billing details out of customer conversations.
- Plan checkout and workspace subscription management
- Optional fixed-capacity purchases
- Tenant-scoped billing administration
- Internal AI cost controls remain private to the SaaS owner
Workspace planACTIVECURRENT PLANGrowthAI included · predictable monthly price
THE ECOSYSTEM GROWS WITH YOU
Start with the tools you use today.
Install capabilities, connect each workspace's own accounts, and keep the helpdesk focused on the channels and work that matter to that team.