Open a support case
Choose Help, then Contact technical support inside the app. Describe what you expected, what happened, the affected conversation or order number, and the approximate time.
Do not paste passwords, OAuth tokens, API keys, payment details, or customer medical information into a support case. klaxify support can use tenant-scoped diagnostics and audit identifiers without asking for provider secrets.
Useful details
- The workspace name.
- The conversation or order number.
- The connected provider involved.
- The exact error shown in the interface.
- Whether the issue is repeatable.
- A screenshot with unnecessary personal information removed.
You can follow replies from the Support area of your workspace.