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14 results for “Shopify”
Connect Shopify and verify commerce context
Install klaxify for one tenant, sync orders and products, and verify live order context in the helpdesk.
Read guide →Shopify operationsSafely refund, cancel, edit, note, and fulfill Shopify orders
Learn how preflight validation, approval policies, duplicate protection, execution, and audit history protect order changes.
Read guide →Getting startedGet started with klaxify
Set up your workspace, add teammates, connect your store, and prepare your first AI-assisted conversation.
Read guide →Conversations and inboxWork in the helpdesk inbox
Understand the queue, conversation timeline, reply composer, AI draft, and ecommerce context panels.
Read guide →Daily support workUse the Operations Center and verified customer memory
Prioritize approvals and exceptions, inspect AI employee activity, and manage sourced customer facts safely.
Read guide →Shopify operationsWork with customers, orders, products, and subscriptions
Find synced commerce records, open order details without leaving the workspace, and use verified context in support.
Read guide →AI teammatesCreate and customize AI agents
Give each AI teammate a name, specialty, brand voice, knowledge scope, photo, model, and permission policy.
Read guide →AI and automationHow contextual AI resolutions work
Follow the five-step process klaxify uses to understand, ground, govern, complete, and learn from customer requests.
Read guide →Knowledge and self-serviceDesign and install the live chat widget
Configure the widget home, messages, help content, styling, branding, steps, and website installation snippet.
Read guide →Using klaxifyManage Verified Product Intelligence
Manage verified product intelligence Product Intelligence is the tenant-controlled source of truth for product guidance. It combines the Shopify catalog with approved claims, evide
Read guide →Using klaxifyPerformance Revenue And Customer Trends
Performance, support outcomes, and customer trends klaxify combines day-to-day service metrics with ecommerce signals so teams can act before a customer issue becomes a fulfillment
Read guide →Workspace managementReview analytics, AI activity, and the audit log
Understand support performance and inspect the validation, approval, and outcome of sensitive actions.
Read guide →Using klaxifyRun Safe Commerce Experiments
Run safe commerce experiments Experiment Lab lets tenant managers test guidance before making it a standard part of support. Supported tests include reply guidance, recommendations
Read guide →Getting startedTroubleshoot common workspace issues
Diagnose missing messages, stale AI drafts, Shopify action blocks, connection problems, and display or scrolling issues.
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