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FOUNDING 100 · BY INVITATION

Become one of the first 100 Shopify brands
building the future of AI customer experience.

A selective operating partnership for brands ready to make support faster, more intelligent, and more accountable—with the klaxify team beside them.

White-glove onboarding90 days freeFounder pricingDirect product access
Only 100 companies will be accepted. Every application is reviewed by the klaxify team.
BUILT ALONGSIDE SHOPIFY OPERATORS ryfie

More member logos appear only after written approval.

We don’t want thousands of users.
We want 100 partners.

Instead of handing you software and a help article, we’re personally helping every selected company design, migrate, launch, and improve a better customer operation. What works becomes part of the product. What doesn’t gets fixed with evidence.

Everything required to get from
“interesting” to operational.

Hover or focus each benefit for the exact commitment behind it.

90

90 days free

A measured Growth pilot before a paid decision.

Connect real workflows, establish a baseline, and review results before deciding whether to continue.

Founder pricing

Your accepted Growth rate recorded for 24 months.

The lock applies after conversion under the program terms; documented usage and overages remain separate.

White-glove migration

Source mapping, preview, validation, and cutover planning.

We never promise a blind “one click” move. Every supported record and workflow is validated first.
01

Dedicated onboarding

A named launch plan built around your operation.

We configure knowledge, policies, approvals, AI employees, channels, and the work your team handles most.

Priority support

Program issues move through a dedicated path.

Founding 100 members receive prioritized operating support throughout the pilot.
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Direct Slack access

A private channel for the launch team.

Accepted members receive a Slack Connect invitation where their company policy permits it.

Priority feature requests

Direct roadmap review with the people building klaxify.

Requests are prioritized by shared customer impact, safety, and program evidence—not promised automatically.

Founder badge

An optional mark for accepted members.

Display is always optional and never implies an endorsement or required public case study.

A launch sequence with
an owner at every step.

  1. 01APPLYRequest an invitation

    Tell us about the store, queue, system, and outcome that matters.

  2. 02ALIGNFit conversation

    Review operating needs, readiness, migration scope, and measurable success.

  3. 03MIGRATEPreview the move

    Map data, validate supported records, and run critical workflows in parallel.

  4. 04CONFIGURETrain the workspace

    Bring in policy, knowledge, guardrails, approvals, channels, and identity.

  5. 05LAUNCHGo live deliberately

    Start with monitored queues and expand autonomy only after evidence.

  6. 06OPTIMIZEImprove every week

    Review quality, automation, CSAT, savings, and the next operational bottleneck.

We carry the migration plan.
You keep control of cutover.

We map the source, preview what can move, test customer-critical workflows in parallel, and document rollback before routing changes.

Parallel validationNo blind switch and no unsupported zero-downtime promise.
GGorgiasGuided importer available
IIntercomScoped migration plan
ZZendeskStaged validation path
FFreshdeskExport assessment
MGmailConnection + history plan
Shared inboxForwarding + cutover plan

Software purchase or
operating partnership?

Launch needFounding 100Typical self-serve software
Migrationklaxify-guided planDIY or paid services
SetupDedicated onboardingDocs + configuration
SupportPriority program pathStandard ticket queue
Pricing24-month accepted-rate lockCurrent vendor terms
RoadmapDirect product-team reviewPublic request process

Customer operations should
make the business lighter.

ryfie
“klaxify allows me to operate Ryfie’s customer experience efficiently without the increased cost of building a large CX team. It’s super easy to use and keeps the AI, workflows, and customer context I need in one place.”
Founder, ryfieOperating Shopify brand

Future video stories, names, logos, quotes, and performance results are published only after the member reviews the final material and provides written approval.

Put your support volume
into the conversation.

This planning calculator estimates repetitive handling time—not guaranteed savings. We validate the assumptions during onboarding.

PLANNING ESTIMATE
Handling time available to reduce28 hours/month
Estimated labor capacity$616/month
Repetitive conversations modeled210/month

Excludes software fees, setup time, edge cases, and work that still requires a human. Actual results depend on request mix and approved autonomy.

Real movement.
No manufactured momentum.

Named activity appears only when an accepted member opts in. Aggregate application activity never exposes applicant details.

Founding 100 activityLIVE
  • 1 new application this week
Updated from reviewed program records.

Support software should understand
the pressure behind the queue.

Most customer-support software wasn’t built around the day-to-day realities of running ecommerce stores: high ticket volume, rising software costs, delivery exceptions, policy tradeoffs, and customers who expect the full answer now.

klaxify is being built alongside operators who live that pressure. That’s why we’re personally onboarding every Founding 100 member and using governed, measurable feedback to shape the product from day one.

Every Customer. Perfectly Handled.

Questions before
you request an invitation.

Who is the Founding 100 for?+

Active Shopify brands with meaningful support volume, a team willing to review outcomes weekly, and a clear customer-experience or operating challenge. The strongest initial fit is generally 500–5,000 monthly conversations and two to ten people involved in CX, but those are review guidelines—not automatic acceptance rules.

What does 90 days free include?+

A Growth workspace for the pilot, migration planning, onboarding, weekly optimization, priority support, and direct product-team access. We agree on scope and any usage outside the program allowance before work begins.

What does founder pricing mean?+

If you convert after the pilot, the Growth monthly rate recorded when you were accepted is eligible to remain locked for 24 months. Documented overages, added capacity, taxes, third-party charges, and materially different custom work are separate.

Can you migrate every helpdesk automatically?+

No honest migration program should claim that. Gorgias has a guided importer today. Other systems begin with export and API assessment, supported-record mapping, parallel validation, and a documented cutover plan.

Do we have to publish a positive case study?+

No. Participation never requires positive feedback, a testimonial, or continued subscription. Any public name, logo, quote, video, metric, or case study requires separate review and written approval.

What data do you need to review an application?+

The application asks only about your company and support operation. It does not request Shopify credentials or customer data. Connections happen later inside a tenant-scoped workspace after acceptance and authorization.

What happens after 90 days?+

We review the measured outcomes together. You can convert under the documented Founding 100 offer, move to another suitable plan, export supported workspace data, or stop. There is no requirement to continue.

How do the waitlist and referrals work?+

Once 100 applications have been accepted, new qualified applicants enter an ordered waitlist. Every applicant receives a referral link. Referrals identify the source and help us prioritize relationship context, but they never guarantee acceptance.

Tell us what better customer operations would change.

Applications are reviewed by people, not auto-approved by a score. We use these answers to prepare a useful fit conversation—not a generic sales call.

  • No Shopify credentials required
  • No billing created
  • No public story without separate consent
  • Typical review within five business days
58Founding 100 places currently remaining
FOUNDING 100 APPLICATION

Request your invitation.

Reserve a place for review. Acceptance is selective and never automatic.

By applying, you are requesting a review—not creating an account or subscription.
EVERY CUSTOMER. PERFECTLY HANDLED.

Give every customer a faster path to a real resolution.

Request a Founding 100 invitation or explore the controlled demo.