Customers
Open Customers to browse people known to your workspace. Customer profiles combine contact details, conversation history, order counts, lifetime value, tags, and verified Shopify context. Open a related conversation to reply with that context already available.
Orders
Open Orders to search recent synchronized Shopify orders. Select an order number to open its details in a modal without leaving the page. From a Shopify-connected conversation, the right panel shows the current customer and order inline.
Use the inline controls to prepare a note, refund, cancellation, fulfillment, or shipping-address update. The requested action still follows live preflight validation and your workspace approval policy.
Products
Open Products to review Shopify products available as support context. Product facts and approved Knowledge Base material help AI agents and human teammates answer product questions. Keep health or safety claims in reviewed knowledge rather than relying on an unverified draft.
Subscriptions
Open Subscriptions to review subscription context provided by connected commerce tools. If an action is not supported by the active provider connection, klaxify keeps it as a recommendation or handoff instead of pretending the subscription changed.
Refresh the Shopify connection when recent data appears missing. Connections and commerce records are always scoped to the current organization.