Open the Academy
Visit academy.klaxify.com or choose Academy from the klaxify site. You can learn with your existing workspace account or create a separate Academy learner account.
Your Academy dashboard keeps your lesson progress, Commerce Lab decisions, assessment attempts, and earned credentials together. Learning activity does not grant additional workspace permissions or change your workspace's approval policies.
Choose a learning path
Academy is organized into five schools:
| School | Focus |
|---|---|
| Essentials | Launch, configure, and operate klaxify confidently. |
| AI Customer Operations | Improve AI-assisted resolution quality and governance. |
| Ecommerce Operations | Handle orders, fulfillment, returns, and customer context. |
| Growth & Leadership | Build efficient teams, measurements, and operating practices. |
| Partners & Developers | Implement, extend, and support klaxify responsibly. |
Open a course to review its outcomes, level, estimated time, lessons, and certification before starting.
Practice in Commerce Lab
Commerce Lab lessons present realistic ecommerce situations and ask you to choose the safest, most complete response. Each decision includes immediate coaching, so you can understand why an answer is strong or what it missed before taking the assessment.
Earn and verify a credential
Complete every lesson and Commerce Lab requirement to unlock the course assessment. A score of 80% or higher earns the certification shown on your dashboard.
Every credential has a public verification page and a unique verification code. Credentials are valid for two years unless revoked. Share the verification link when an employer or partner needs to confirm that the credential is active.
Keep learning current
Return to the Academy when klaxify adds new workflows or updates a course. Expiring credentials help ensure certified operators remain familiar with current product behavior, governance, and ecommerce operating practices.
