klaxifyHelp Center
Maintained with every klaxify release
TENANT KNOWLEDGE CENTER

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Search setup, policies, Shopify workflows, automation guidance, and everyday helpdesk operations from one maintained source of truth.

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14 results for “connect Gmail”

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Connections

Connect Gmail and manage email conversations

Authorize a tenant mailbox, import threads, receive new messages, and reply in the original Gmail conversation.

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Connections

Connect Shopify and verify commerce context

Install klaxify for one tenant, sync orders and products, and verify live order context in the helpdesk.

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Getting started

Get started with klaxify

Set up your workspace, add teammates, connect your store, and prepare your first AI-assisted conversation.

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AI teammates

How klax IQ learns from approved work

Reuse safe merchant patterns, understand local decisions, and control what approved replies teach your workspace.

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Using klaxify

Conversation Intelligence And Csat

Conversation intelligence and customer satisfaction klaxify adds a reviewable intelligence layer to every customer conversation. It helps your team understand the request, organize

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Getting started

Troubleshoot common workspace issues

Diagnose missing messages, stale AI drafts, Shopify action blocks, connection problems, and display or scrolling issues.

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Conversations and inbox

Work in the helpdesk inbox

Understand the queue, conversation timeline, reply composer, AI draft, and ecommerce context panels.

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Daily support work

Use the Operations Center and verified customer memory

Prioritize approvals and exceptions, inspect AI employee activity, and manage sourced customer facts safely.

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Daily support work

Organize inbox work with views, collaboration, and service targets

Build reusable queues, coordinate with teammates, update tickets in bulk, and monitor tenant-configured response targets.

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Connections and apps

Add integrations and capabilities from the Plugin Store

Install tenant-scoped capabilities, understand plan availability, and manage connected app access.

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Shopify operations

Work with customers, orders, products, and subscriptions

Find synced commerce records, open order details without leaving the workspace, and use verified context in support.

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Automation and AI

Build automations in plain English

Turn an operating instruction into a reviewable workflow with tenant policies, approvals, and a visible run history.

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Workspace administration

Customize the tenant workspace

Choose the name, branding, menus, channels, connected apps, theme, and helpdesk features shown to your team.

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Troubleshooting

Contact klaxify support

Open a technical support case with enough workspace context for a quick, tenant-safe investigation.

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